Privacy Policy

Last updated: 28 July 2025

1. Information We Collect

We may collect and process the following types of personal information:

  • Contact details (e.g. name, email address, phone number)
  • Project details you provide when requesting a quote
  • Website usage information collected via cookies and analytics tools (e.g. pages viewed, IP address, device type)

2. How We Use Your Information

We collect and use your personal information to:

  • Respond to inquiries or quote requests
  • Communicate with you about your project
  • Improve our website and services
  • Comply with legal obligations

We will not sell, rent, or trade your personal data to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and analyze traffic. You can control or disable cookies in your browser settings.

4. Data Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access. Data is stored on secure platforms with restricted access.

5. Sharing of Information

We may share your information with trusted service providers who assist us with:

  • Email communication
  • Website hosting and analytics
  • Project estimation tools

These parties are required to process your data only for the purpose we specify and to comply with applicable data protection laws.

6. Your Rights

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Object to the processing of your personal data
  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at:
📧 info@smartsteel.co.za

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the latest revision date noted at the top.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact:

Smart Steel
Pretoria, South Africa
📧 info@smartsteel.co.za